Privacy Policy

BrainFrog Co. Last updated: June 2026

Who we are

BrainFrog Co. is a business operations and admin support service run by Charlene Champion, based in Leicestershire, UK.

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Email:hello@brainfrogco.com‍ ‍

ICO Registration Number: ZC106470

What information we collect

We may collect the following personal information when you use our website or get in touch with us:

  • Your name

  • Your email address

  • Your business name

  • Any information you share with us through our contact form or by email

We do not collect any sensitive personal data unless you choose to share it with us directly.

How we use your information

We use your information to:

  • Respond to your enquiries

  • Arrange and conduct discovery calls

  • Provide the services you have engaged us for

  • Send you relevant information about BrainFrog Co. (only where you have given us permission to do so)

We will never sell your data to third parties or use it for any purpose other than those listed above.

Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

  • Legitimate interests — to respond to enquiries and communicate with potential and existing clients

  • Contract — to fulfil our obligations when providing services to you

  • Consent — where you have explicitly opted in to receive communications from us

How long we keep your data

We keep your data only for as long as necessary. Enquiry data is kept for up to 12 months. Client data is kept for up to 6 years in line with HMRC requirements for financial records.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, please email hello@brainfrogco.com and we will respond within 30 days.

Cookies

Our website uses cookies to improve your browsing experience. You can manage your cookie preferences using the cookie banner on our website. For more information please see our cookie settings.

Third party services

Our website is hosted by Squarespace. Please refer to Squarespace's own privacy policy for information about how they handle data.

We use Calendly to manage discovery call bookings. Please refer to Calendly's privacy policy for information about how they handle your data.

In the course of providing our services, we may use third party tools including but not limited to Google Workspace, Calendly, Zoom and Squarespace. Each of these services has their own privacy policy governing how they handle data. We only use tools that meet appropriate data protection standards.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top.

Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

BrainFrog Co. is registered with the ICO. Registration number: ZC106470