I Can Do It All. But I Don’t Have To.
Just because you can do something, does that mean you should? After years of a squiggly career, perfectionism and trying to do everything to a high standard, I'm learning that being capable doesn't mean having unlimited capacity. And I think it's a lesson small business owners need to hear too.
I’ve had what you might call a squiggly career.
I’ve worked in different roles, different industries and done a bit of almost everything along the way. For a long time, I think I saw that as something I needed to explain. Why hadn’t I picked one thing? Why wasn’t there a lovely straight line from A to B to C? Why did I always seem to end up learning something new, taking on something else, or thinking, “Yep, I can probably figure that out…”?
Then came my ADHD diagnosis, and suddenly quite a lot of my life started to make sense.
The need for variety, the curiosity, the constant learning and the ability to throw myself completely into something new and somehow work it all out.
And, of course, the perfectionism! - I don’t just like to do things. I like to do them properly. Preferably VERY properly.
The job that taught me I could do it all
One of my previous roles taught me something really important about myself: I can do a lot more than I thought I could.
I learnt new systems, took on things I’d never done before, solved problems, figured things out and got involved in areas that, on paper, weren’t necessarily “my thing”.
And I loved it.
It gave me a huge amount of confidence in myself. I stopped being quite so scared of not knowing how to do something because I had enough evidence by then to know that I could probably learn.
That confidence has since stayed with me.
I know now that I can build a website. I can learn new software. I can create systems and processes. I can manage projects. I can organise, troubleshoot, research, write, plan and generally figure out a lot of things I’ve never done before.
If I don’t know how to do something, there’s a fairly good chance I’ll work it out pretty quickly.
That was a really important lesson for me.
But my current role is teaching me another one…..
Just because I can, does that mean I should?
I took a part-time role very deliberately.
I wanted something that would sit alongside the other parts of my working life rather than completely take them over.
What I found, though, is that I ended up taking on much more responsibility than I expected.
And the annoying thing is... I can do it.
That’s the trap.
Because when you’re somebody who is good at figuring things out, it’s very easy for “I can do this” to turn into “therefore I should do this.”
And if you’re also somebody who sets ridiculously high standards for yourself, you don’t just do the thing. You want to understand it properly. You see everything around it that could work better. You spot the gaps. You think about how all the pieces fit together. You want to fix those bits too.
Before you know it, something that was supposed to occupy one part of your working life is taking up a disproportionate amount of your brain.
And recently I’ve found myself thinking:
Who actually told me I have to do all of this?
The answer, in part at least, is probably me.
Nobody gave me a rule that says because I’m capable of solving a problem, I’m responsible for solving it.
Nobody said that if I take something on, I have to push myself to the point of exhaustion to make it brilliant.
And being able to do something doesn’t automatically mean it’s right for me.
That has been a surprisingly big realisation.
Capability isn't the same as capacity
I think I’ve spent quite a lot of my life confusing the two.
I know I’m capable of doing something, so I assume I have the capacity to do it.
But they’re completely different things.
I might have the skills to take something on, but do I actually have the time for it? Do I have the headspace? What else am I already carrying? What will taking this on mean for everything else in my life?
And perhaps most importantly: do I even want to do it?
That last one feels almost rebellious to write.
Because when you’re good at something, particularly when other people recognise that you’re good at it, it can feel strange to say you simply don’t want to keep doing more of it.
But being capable isn’t a contract.
I can do it.
That doesn’t mean I have to!
Which brings me to business owners...
Because I see exactly the same thing in small businesses.
When you’ve built a business yourself, you’ve had to become good at a ridiculous number of things.
You might have started your business because you’re a brilliant coach, designer, consultant, therapist, photographer or whatever else it is that you do.
But somewhere along the way, you’ve also become the administrator, finance department, customer service team, marketing person, diary manager, operations manager and reluctant IT support.
You probably can do all of those things.
You’ve proved that already. Your business exists because you figured them out.
But I think we ask the wrong question when we’re considering getting some support.
We ask, “Could I just do this myself?”
And quite often the answer is yes.
Maybe the better question is: “Is this where I want to spend my time and energy?”
Because those are two very different things.
You don't need to hand over everything
Getting support doesn’t have to mean suddenly employing somebody for 35 hours a week and handing them the keys to your entire business.
Sometimes a few hours of the right support can make an enormous difference.
Someone keeping on top of your inbox or diary. Sorting the admin that keeps slipping down the list. Sending invoices. Updating systems. Following up with client enquiries. Keeping track of what needs doing. Taking care of the small but necessary jobs that seem to take up a ridiculous amount of space in your head.
And that’s the bit I think we underestimate.
The value isn't only in the number of hours it takes someone else to complete those tasks. It's also in not having to carry them around with you.
It gives you some of your brain space back.
And, importantly, it gives you more time for the bits of your business that actually need you.
A different kind of capable
I still really value the lesson I learnt in that previous role.
I can do it all.
Knowing that changed something in me. It made me more confident, more willing to try things and much less frightened of not immediately knowing what I’m doing.
I don't want to lose that.
But maybe the next bit of growing up - professionally, personally, probably both - is understanding that I don't need to constantly prove it.
My squiggly career has given me an incredible mixture of skills and experiences. My brain is endlessly curious. I love learning things and figuring out how they work. And I care a lot about doing things well.
Those are strengths.
But I don't want my strengths to become the things that burn me out.
So I'm trying to get better at separating “I can do this” from “I need to do this.”
Sometimes both will be true.
Sometimes they won't.
And perhaps being capable isn't about being the person who can carry absolutely everything.
Maybe it's also knowing what is actually yours to carry.
I can do it all. But I don’t have to.
And neither do you.
What is a virtual assistant, and could one help your business grow?
Wondering if a virtual assistant could help your business? This post explains what VA and OBM support actually is, how it helps small business owners get out of the weeds and focus on growth, and how to know when you're ready for it.
If you've ever found yourself googling "do I need a virtual assistant" at 11pm with seventeen browser tabs open in both your brain and your computer, this post is for you.
It's one of the most common questions small business owners ask themselves, usually around the same time they're drowning in admin, missing things they shouldn't be missing, and starting to wonder if growth is even possible while they're doing everything themselves. So let's actually answer it properly: what is a virtual assistant, what can one do for your business, and how do you know if you're at the point where you need one?
What is a virtual assistant, actually?
A virtual assistant is someone who provides administrative, operational, or business support remotely, rather than working from your office. Instead of hiring an employee who sits at a desk in the next room, you bring in support that works flexibly, often for the exact number of hours you need, doing the tasks that are pulling your attention away from the parts of the business only you can do.
That can cover a huge range of things. Inbox and calendar management. Client onboarding. Invoicing and basic bookkeeping admin. Diary scheduling. Document and file organisation. Research. Social media scheduling. CRM management. The list goes on, because the truth is, almost any task that doesn't strictly require you, personally, to do it, is a candidate for handing over.
The point isn't just "outsourcing tasks," though. Done well, it's about freeing up your time and headspace so you can actually focus on growing the business, instead of being buried in the day-to-day running of it.
It goes by a few different names
One thing that catches people out is that this kind of support isn't always called "virtual assistant." You'll also see terms like OBM, short for Online Business Manager, or simply business support, operations support, or admin support. Different name, often quite different scope.
Broadly, it sits on a spectrum. At one end, it can be fairly light touch: someone keeping you accountable, checking in to make sure the things you said you'd do actually get done, handling the small admin tasks that otherwise slip. At the other end, it's much more strategic: someone managing projects, overseeing systems, making operational decisions, and acting almost as a second pair of hands running the business alongside you.
Neither end is "better." It depends entirely on what your business needs right now. Some owners just need someone to take admin off their plate. Others need a proper operational partner who can think ahead and manage the moving parts. The right support should flex to match where you are, not force you into a box.
Staying in your Zone of Genius
There's a concept that comes up a lot in business circles called your Zone of Genius - the work that only you can do, the thing you're genuinely brilliant at, the reason the business exists in the first place. For most founders, that's the vision, the strategy, the new products, the client relationships, the big-picture thinking that actually moves the business forward.
The problem is that admin doesn't care about your Zone of Genius. It just needs doing. And because it's often urgent in a small, nagging way, it tends to win the day-to-day battle for your attention, even though it's rarely the thing that actually grows the business.
Here's the bit that's easy to miss: your time isn't free. Every hour spent formatting an invoice or chasing a calendar slot is an hour not spent on the work only you can do. A business runs well when everyone, including the founder, is doing the job they're best placed to do. If you're the founder and also the admin team and also client support and also everything else, none of those roles is getting your full attention, and the big things, the vision and the growth, end up permanently parked behind the small things.
That's not a sustainable way to run a business long-term. The small things still need doing well, but they don't need to be done by you. Bringing in the right support means the small things keep running smoothly in the background, while you get the space to actually focus on the work that only you can do.
The gap between doing it all yourself and hiring an employee
Most small business owners hit a point where they're too busy to do everything alone, but not quite ready for the cost, commitment, and complexity of an employee. Recruitment, payroll, contracts, training, office space, equipment - it's a lot to take on, especially when you're not sure yet exactly what support you need long-term.
That's the gap virtual assistant support fills. It's a middle ground. You get real, skilled support without the overheads of employment. You can scale hours up or down as your business changes. You're not locked into a long, expensive hiring process before you even know if it's the right fit.
For a lot of business owners, this is the first proper support they bring into the business - and often the thing that finally creates room to grow, rather than just survive.
How it actually helps you grow
Time is the resource that limits growth more than almost anything else for a small business owner. Every hour spent on admin is an hour not spent on strategy, new clients, product development, or the work that actually brings in revenue.
When admin and operational tasks are handed to the right support, business owners typically find they can take on more clients, develop new offers, improve client experience because nothing's falling through the cracks, and step back from the day-to-day just enough to think clearly about where the business is heading. None of that happens by working harder. It happens by working on the right things, and letting someone else handle the rest properly.
There's also the simple relief factor. A lot of business owners describe the moment they hand over their inbox, or their client onboarding process, as the first time they've properly exhaled in months.
How to know if you're ready
A few signs it might be time to bring in support: you're regularly working evenings and weekends just to keep on top of admin. Things are slipping - replies are late, invoices go out behind schedule, client details get missed. You're avoiding starting new projects or taking on new clients because you genuinely don't know where you'd find the time. Or you simply know that the parts of the business you're spending most of your time on aren't the parts you're best at, or enjoy. More importantly, business opportunities are being missed because you simply haven’t got the brain power or space to focus on them.
If any of that sounds familiar, you don't need to jump straight to hiring a full-time employee. Bringing in flexible, skilled support - built around what your business actually needs - is very often the better first step.
At BrainFrog Co., we provide exactly this kind of operations and business support, including virtual assistant support, tailored to how you actually work. Whether you need a few hours a month or a more substantial chunk of support, we build it around your business, not the other way round.
If you'd like to talk through what that could look like for you, get in touch at brainfrogco.com
You can find a list of the services provided, along with costs, here.